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Recognition at a Glance

Recognition at a Glance is a one-page employee guide to recognizing a coworker, checking points in Recognitions, and browsing current rewards in Company Store. It separates fictional examples from details shown in your apps.

Every employee gets a seat — priced per employee in Communications & Intranet, quoted with this template ready.

Rolled out to every employee at AutoZone (125,000), PetSmart (50,000+), A.S. Watson and Raley's (20,000) — and at larger retailers we are not permitted to name.

Built for: Manufacturing · Retail · Healthcare · Professional services

Overview

Recognition at a Glance is a single-page employee service guide that points readers to the right app for three tasks: recognizing a coworker, checking points information, and browsing rewards. Its four-step recognition sequence moves from opening Recognitions to choosing a colleague, describing a specific contribution, and reviewing before submitting. The page is explicit that submission happens in the app, not on the guide.

The points section explains how to check the balance shown for an account and cautions employees not to treat sample amounts as program rules. The reward cards show fictional examples—a Northstar travel mug and lunch voucher—while directing readers to Company Store for current options, prices, availability, terms, and redemption steps. A quick-answer section covers recipient selection, balance checks, reward browsing, and what to do when an entry or balance looks wrong. The closing section repeats which app serves each task.

Use this template as an orientation and task page when employees need a concise route into existing recognition and store apps. Before publishing, confirm the app names, access instructions, and organizational help route, and retain clear labels on fictional content. This page is not a recognition form, a points policy, a catalog, or a source of live account data. Do not use it to announce real eligibility, award amounts, or reward availability unless those facts are confirmed and maintained from an authoritative source.

Standards & compliance context

  • The sample amounts and reward examples are identified as fictional; preserve that distinction to avoid presenting illustrations as confirmed program terms.
  • This guide does not establish eligibility, award rules, tax treatment, or redemption rights; link or refer to authoritative organizational guidance when those details are needed.
  • Check that the page and any added app links are accessible to the intended employee audience, including keyboard and assistive-technology users, in line with WCAG 2.1 AA.
  • Do not publish claims about current balances, prices, reward availability, or app access unless they are confirmed in the relevant app or through an approved source.

General regulatory context for orientation only — verify current requirements with counsel or the relevant agency before relying on this template for compliance.

What's inside this template

Recognize a coworker. Find your points. Browse rewards.

Start with the right app for the task and note that the Northstar figures and rewards are fictional examples.

  • For every Northstar employee, whether you work at a site, in an office, or on the move. Use the Recognitions app to recognize a coworker and check your points balance. Use the Company Store app to browse rewards and see current prices and availability. Northstar sample: The point amounts and reward examples on this page are fictional illustrations, not confirmed Northstar rules or offers. Your app shows the current information for your account.

Send a recognition

Follow these steps in Recognitions to describe a specific contribution and submit it in the app.

  • Complete the recognition in the Recognitions app; this page does not submit it. Open Recognitions Open the Recognitions app in MangoApps. Choose a coworker Select the colleague you want to recognize using the options available in the app. Describe what they did Name a specific action and explain how it helped a person, team, or piece of work. Review and submit Check the recipient and your message, then submit in the app. Use Recognitions to see the recognition and points information available to you.

What points mean

Use this section to understand the sample framing and check your actual points information in Recognitions.

  • Illustrative Northstar examples only. Check Recognitions for your actual balance and the rules that apply to your account. Points are part of the recognition program A recognition may include points when the program and app offer that option. Do not treat the examples here as a guaranteed award or earning rule. Open Recognitions to check the balance shown for your account. Read the details shown in the app before relying on a points amount. Example A sample amount is not a promise For example, a fictional Northstar recognition might show 50 points. This is a made-up figure to explain the idea, not a confirmed award amount. The app is the source for current recognition details. If a balance or entry looks wrong, check the recognition details in the app and use the help route provided there or by your organization. Fictional sample

Browse what points can redeem

These fictional reward cards show what to look for, while Company Store provides current prices and availability.

  • Open the Company Store app to see the rewards, point prices, and availability currently shown to you. The examples below are fictional and may not be offered. Example: Northstar travel mug A fictional sample reward listed at 400 points. The Company Store app, not this page, shows whether a reward is currently available and its actual price. Browse the reward details in Company Store. Check the displayed price and availability before deciding. Example: Northstar lunch voucher A fictional sample reward listed at 1,200 points. This example does not confirm that a voucher is offered or that it can be redeemed at every location. Read any terms displayed with a reward. Follow the redemption steps shown in Company Store.

Quick answers

Find concise guidance on recipient selection, account points, rewards, and unresolved app issues.

  • Use the apps for current account and reward details. Who can I recognize? Use the recipient options shown in the Recognitions app. This sample page does not establish eligibility rules. Where do I check my points? Open Recognitions and check the balance and details displayed for your account. Where can I see available rewards? Open the Company Store app. It shows the reward options, prices, and availability currently presented to you. What if an app, recognition, or balance looks wrong? Review the relevant entry and details in the app. If the issue remains, use the help or reporting route provided in the app or by your organization; this example does not name a support contact.

Ready to take the next step?

Choose Recognitions for a coworker recognition or points check, and Company Store to browse rewards.

  • Use the app that matches what you want to do. Open Recognitions to send a coworker recognition or check your points. Open Company Store to browse current rewards. App access and current details are managed in those apps. Recognitions: send recognition or check your balance. Company Store: browse rewards and current availability.

How to use this template

  1. Replace the Northstar sample framing with your organization’s confirmed app names and access instructions, and retain clear labels on any fictional examples.
  2. Confirm the recipient options and available recognition features in the Recognitions app before describing them as program rules.
  3. Ask employees to open Recognitions, select a coworker from the available options, and describe a specific action and its impact.
  4. Have the sender review the selected recipient and message, then submit the recognition in Recognitions and check the account details displayed there.
  5. Direct employees to Company Store to verify reward details, current prices, availability, terms, and redemption instructions before choosing an item.
  6. Provide the organization’s approved help route for unresolved app, recognition, or balance issues, then review the page whenever app access or program guidance changes.

Best practices

  • Keep the instruction that recognition is submitted in the app near the recognition steps so employees do not mistake the page for a form.
  • Label every illustrative point amount and reward as fictional wherever it appears.
  • Tell employees to check their own account in Recognitions rather than relying on a sample balance or amount.
  • Direct employees to Company Store for current reward prices, availability, terms, and redemption instructions.
  • Encourage recognition messages to name an observable action and explain its effect on a person, team, or piece of work.
  • Add only a confirmed help route, and check that it works for the employee audiences named on the page.
  • Review the page when app names, access instructions, or organizational guidance changes, and remove examples that could be mistaken for live offers.
  • Use accessible headings and descriptive link labels, and verify that the page meets WCAG 2.1 AA expectations for its intended audience.

What this template typically catches

Issues teams running this template most often surface in practice:

Employees mistake a sample points figure for a guaranteed recognition award.
A fictional reward card is read as confirmation that the item is currently offered.
A reader expects to submit recognition on the page instead of opening the Recognitions app.
Employees rely on a points balance example instead of checking their own account.
Reward choices are considered without checking the current price, availability, or terms in Company Store.
An app or balance issue remains unresolved because the page does not include a confirmed help route.
App access instructions become stale after an app name or access route changes.

Common use cases

New employee orientation
An onboarding editor uses the page to show new employees where recognition is submitted, where their points information appears, and where to browse rewards. The explicitly fictional examples help explain the concepts without promising a particular balance or offer.
Site-based shift team
A site leader shares the guide with employees who need a concise reference between shifts. Employees follow the steps in Recognitions and check Company Store for current reward information rather than relying on a printed example.
Mobile employee recognition
A field employee opens the guide to remember what to include in a recognition message, then completes the task in the Recognitions app. The page clarifies that it does not submit the recognition.
Internal communications program owner
A communications editor adapts the sample page for an employee intranet, verifies app names and help routes, and keeps fictional examples distinct from approved program rules. The editor reviews the page when app access or guidance changes.

Frequently asked questions

Who can I recognize with this guide?

The guide is written for employees who want to recognize a coworker. It does not define eligibility or recipient rules; choose from the options available in the Recognitions app. Check with your organization if you are unsure who is eligible.

How often should employees check points or browse rewards?

Check Recognitions whenever you need to review the balance and details shown for your account. Browse Company Store when you are considering a reward, since the app displays current prices and availability. This page does not set a checking schedule.

Who runs the recognition and reward activities?

Employees use the Recognitions app to submit coworker recognition and review available points information. They use Company Store to view rewards and redemption details. The page does not identify a program owner or support contact, so use the help route shown in the apps or provided by your organization.

Are the sample point amounts and rewards real Northstar offers?

No. The 50-point recognition and the travel mug and lunch voucher examples are explicitly fictional illustrations. They do not confirm an award amount, reward offer, redemption rule, or availability. Treat the details displayed in your apps as the current account and reward information.

Does this page explain the legal or tax treatment of recognition points?

No. It is a task guide, not a policy or tax reference, and it does not make legal or tax claims. Follow the rules and explanations provided by your organization and the apps. Ask your organization for authoritative guidance if you need help interpreting those rules.

What should I include in a recognition message?

Name a specific action and explain how it helped a person, team, or piece of work. Before submitting, check that you selected the intended recipient and reviewed your message. Avoid treating a points example on this page as a guaranteed award.

Can we customize this template for our organization?

Yes. Replace the Northstar sample framing with confirmed organization-specific guidance, and keep any illustrative figures and rewards clearly labeled as examples. Add eligibility rules or support details only when they have an authoritative source. Keep the distinction between this guide and the apps, which provide current account and reward details.

Does this page connect to Recognitions or Company Store?

The page tells employees which app to use, but the supplied content does not establish live integrations, transactions, or working app links. Confirm the correct app destinations and access instructions during setup before adding links. Recognition submission and reward browsing happen in their respective apps, not on this page.

How is this guide better than sending ad-hoc instructions?

It puts the recognition steps, points caveat, reward examples, and quick answers together in one scannable page. That reduces the chance that a copied message makes fictional examples look like current program rules. Keep the page accurate by directing employees to the apps for live details and updating it when the guidance or app access route changes.

Go deeper on the topic

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Every employee gets a seat. Request pricing for Communications & Intranet and we quote into a workspace with Recognition at a Glance ready.

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Rolled out to every employee at AutoZone (125,000), PetSmart (50,000+), A.S. Watson and Raley's (20,000) — and at larger retailers we are not permitted to name.