Pass on the facts the next officer needs

At shift change, give the incoming officer a clear, factual summary relevant to the assigned post. Follow the approved post orders for required handoff steps and any site-specific escalation instructions.

Do not use a handoff as a substitute for an incident report. Submit incident reports through Safety Hub and follow the app's instructions.

Complete a clear handoff

Keep the handoff relevant to the post and the incoming officer's next actions.

  1. 1

    State the post status

    Summarize the current status of the assigned post and any required checks completed or still due, using the terms in the approved orders.

  2. 2

    Pass on unresolved matters

    Describe open issues, actions already taken, and the next action or owner specified by the applicable instructions. Do not present an assumption as a confirmed fact.

  3. 3

    Share relevant updates

    Pass on location or operational updates that affect the incoming officer's duties. Include incident details in the Safety Hub report when required; avoid duplicating unnecessary sensitive information in an informal handoff.

  4. 4

    Confirm the handoff

    Give the incoming officer a chance to ask questions and confirm they understand the post status and any outstanding action. Follow the post orders if the incoming officer cannot take the post.

Check the authoritative source or contact

Use these pages to locate the next resource.

Open Site Contacts for verified contacts that apply to your location.

Open Post Orders for the instructions governing your assigned post.

If you need to report an incident, use Safety Hub as described on Incident Reporting.