Welcome to Northstar

A five-minute starting point for peak-season hires.

This page points you to the essentials; your assigned onboarding tasks are in Onboarding Hub. Follow the instructions provided for your assignment, and ask your manager if a detail is missing or unclear.

A welcome desk set up for new starters

Your first steps

Use Onboarding Hub for the tasks assigned to you.

  1. 1

    Open Onboarding Hub

    Sign in using the access instructions provided with your Northstar hiring information. If you cannot open the app, contact the onboarding support route provided in that information.

  2. 2

    Review your assigned tasks

    Read each task and its instructions in Onboarding Hub. Complete the items assigned to you and note any question you need to ask.

  3. 3

    Confirm where and when to report

    Check the shift and location information given for your assignment. If the meeting point, start time, or reporting contact is not clear, ask your manager before travelling to the site.

  4. 4

    Follow your role and site instructions

    At your location, follow the instructions provided for your job. Ask your manager to explain any task or local arrangement you do not understand.

Before your first shift

Confirm these details for your assignment; local arrangements may vary.

Where to report

Use the reporting location and meeting instructions supplied for your assigned site. Do not assume that an office entrance or a familiar site entrance is the correct meeting point.

  • Check the site or location named in your assignment information.
  • Ask your manager if the entrance or meeting point is not specified.

What to bring

Check your Onboarding Hub tasks and hiring information for items required for your role. Requirements can differ across locations and jobs.

  • Read the instructions for your assigned role.
  • Ask your manager before a shift if an item or requirement is unclear.

Who to ask

Your manager is the starting point for questions about your shift, assigned work, and local arrangements. Use the support route in your hiring information for questions about accessing Onboarding Hub.

  • Ask your manager about work or site instructions.
  • Use the stated onboarding support route if the app will not open.

Next: check your assigned onboarding

Open Onboarding Hub and follow the tasks shown for you.

Sign in to Onboarding Hub using the access instructions provided with your hiring information.

Complete the onboarding items assigned to you and raise unclear instructions with your manager or the stated onboarding support route.

This sample page does not create an Onboarding Hub connection or provide a direct app link. Confirm the supported access route before publishing.

About this example

Northstar is a fictional multi-location employer with office and frontline teams. Reporting locations, shift arrangements, and role instructions can differ by site and job.

Northstar and the guidance on this page are fictional examples. They are not a statement of company-wide policy or a substitute for confirmed instructions for a particular location or role.

Before publishing, the page owner should confirm the onboarding steps and local guidance. Correct unclear or outdated information through the organization's designated page correction route; review this page when onboarding steps or seasonal hiring practices change.