Choose the support route that fits your question
Start with the group closest to the question. Most routine questions are answered fastest by your area lead. Anything urgent, or involving an injury, goes through your site's emergency route and not through this page.
Ask here when...
People Services
- You have a question about schedules, leave or time records
- You are new and need onboarding help
- You want to discuss a workplace concern privately
Safety and environment
- You want to report a hazard or a near miss
- You are unsure which protective equipment applies to a task
- You need to ask about a safety training record
Facilities and maintenance
- A building service needs repair, such as lighting or doors
- You want to request upkeep for equipment in your area
- Break rooms or restrooms need attention
Operations
- You need to know who owns an area or process
- You need a work instruction or a shift handoff clarified
- You are unsure whether something needs escalating
Support routes
People Services desk
Schedules, leave, onboarding, workplace concerns
Department: People Services
Site safety lead
Hazard reports, safety training questions
Department: Safety and environment
Facilities coordinator
Building services and equipment upkeep requests
Department: Facilities and maintenance
Area lead on shift
First stop for routine operations questions
Department: Operations