Find the right service
Start with the need; use the named app or verified team that owns the work.
This page guides employees to services; it does not replace the apps that handle them. Northstar is fictional, and Policy Hub is the only specified app in this example. Confirm each additional service, its owner, eligibility, and access requirements before adding it.
For a policy: open the Policy Hub app to search the current agency source. For another workplace need, use the agency’s verified service route.
Common starting points
Examples for this fictional Northstar hub; confirm service ownership and local scope before publishing.
Find an agency policy
Use the Policy Hub app to find the current published policy. This page does not replace the policy or determine whether it applies to your role or location.
- Search Policy Hub by a clear title or topic.
- Check the policy’s stated scope and effective information.
- If an entry appears unclear or outdated, follow the verified correction route on the Policies page.
Ask about another workplace service
Use the Contacts page to look for a verified service-team route or colleague. If the service is not listed, ask your manager to identify the responsible team rather than relying on an unverified contact.
- Describe the service and the work location involved.
- Use only a contact route confirmed by the agency.
- Check whether the service has separate instructions for frontline or office employees.
Policy work belongs in Policy Hub
The app is the destination for searching and consulting agency policies.
Open the Policy Hub app.
Search for the policy or subject you need.
Check the published scope and use the agency’s verified route if information is unclear.
Confirm Policy Hub connection, access, and authoritative status before publishing.