Open Shifts & Scheduling
Use the app to view your schedule and complete schedule tasks available to your role.
Shifts & Scheduling is the app for schedule work. This page provides guidance only; it does not display or change your shifts.
For a schedule question, check the current guidance for your team and location, then use the app's available process or ask your lead for the confirmed route.
Schedule tasks happen in the app
Connect Shifts & Scheduling for your Northstar environment after installation.
Open the Shifts & Scheduling app to view your assigned shifts and use the schedule actions available to you.
This example does not include a working app link or perform schedule transactions.
Before raising a schedule question
Use confirmed local guidance; the examples below are not Northstar policy.
Check the displayed schedule
Compare the date and shift in Shifts & Scheduling with the schedule guidance for your team.
- Check the location and role the guidance covers.
- Note the specific shift or date you are asking about.
Use the confirmed change process
Follow the approved process for a shift change or availability question.
- Do not treat a request as approved until the responsible person or process confirms it.
- Ask your lead which route applies if it is not clear.
Escalate a mismatch
If the app and confirmed guidance do not match, report the discrepancy through your team's schedule support route.
- Include the affected date and shift.
- Avoid sharing unrelated personal or customer information.