You can raise a concern

Use Speak Up or another reporting route confirmed for your location and situation.

In this fictional Northstar gallery example, employees are encouraged to raise good-faith concerns about conduct. Before publishing, Northstar must confirm its non-retaliation commitment, applicable policy wording, and reporting options for every relevant location and workforce group.

Share what you know; you do not need to investigate or prove a concern yourself. This site does not receive reports. Use Speak Up through your organization’s approved app access or follow another route specified in the applicable policy.

Choose an available route

Confirm actual access methods and local alternatives before this example is published.

Speak Up

Use the Speak Up app to raise a concern using the options available to you there.

  • Open it through your organization’s approved app access.
  • Check the app’s instructions for available reporting options.

Other approved route

If Speak Up is unavailable or not appropriate for your situation, use a route named in the applicable policy or local process.

  • Check Policy Hub for the authoritative policy.
  • Use the designated route for your location and concern.

What may help when you report

  1. 1

    Describe what happened

    Share what you observed or were told, when and where it happened, who may be involved, and any relevant records or witnesses, if known.

  2. 2

    Share what you know

    Be clear about what you saw directly and what you learned from someone else. Do not investigate, confront people, or collect information you are not authorized to access.

  3. 3

    Follow the route’s instructions

    Use the reporting channel’s directions for any follow-up. What happens next depends on the concern and the applicable process; do not assume a particular timeline or outcome.

What to expect

What happens after I raise a concern?

The receiving team or designated role follows the applicable process. Next steps depend on the concern and the information available. Confirm Northstar’s actual process, any follow-up arrangements, and expected communication before publishing.

Is a report confidential?

Do not promise absolute confidentiality. Who can access information and what may need to be shared depend on the reporting channel, applicable policy, and circumstances. Confirm approved confidentiality wording for Speak Up and other routes.

What if there is an immediate safety risk?

Use the established local emergency or safety response route for immediate danger. Confirm local instructions before publishing; this page does not replace emergency procedures.

Can I raise a concern about retaliation?

Use Speak Up or the applicable approved route and state what happened and when, if known. Northstar’s non-retaliation commitment and the process for concerns about retaliation must be confirmed in the published policy.

Ready to raise a concern?

Open Speak Up through your organization’s approved app access and follow its instructions. This page is guidance only and does not submit a report.

Use the route available to you and share what you know.

Check Policy Hub for the applicable policy and confirmed local reporting guidance.

Before publication, confirm Speak Up access, available options, confidentiality wording, non-retaliation language, local alternatives, and the post-report process.