Three businesses, one group

Find the right business for a question or request

Northstar Group is made up of three businesses. Northstar Workshop repairs equipment, Northstar Supply sources replacement parts and Northstar Learning teaches maintenance planning.

These are fictional examples. Replace them with your own businesses and brands.

What each business does

Northstar Workshop

Repairs equipment and helps teams understand their repair options.

  • Connect when a branch's equipment is faulty or worn
  • Bring a description of the issue and the outcome you want

Northstar Supply

Sources replacement parts so repaired equipment can stay in use.

  • Connect when a repair identifies a part to source
  • Bring the item name from the shared naming card

Northstar Learning

Teaches maintenance planning so teams can organize knowledge and plan future work.

  • Connect when a team wants to plan its maintenance
  • Bring the team's recurring issues

Where each business fits

A quick comparison for routing a question. Entries are illustrative.

Business Contribution Useful when
Northstar Workshop Equipment repair A branch wants to understand repair options
Northstar Supply Replacement-part sourcing A repair discussion identifies a part to source
Northstar Learning Maintenance-planning education A team wants to build its maintenance-planning knowledge

Example: a repair that needs all three

A sample path for a branch that wants its equipment to last longer.

  1. 1

    Start with Northstar Workshop

    Describe the equipment, what you have noticed and the outcome you want.

  2. 2

    Bring in Northstar Supply

    If the repair needs a part, Supply explores sourcing options for it.

  3. 3

    Involve Northstar Learning

    If the same fault keeps returning, Learning helps the team plan its maintenance.